Keynote Talk

EDWARD PETERS, CEO OPENCONNECT, VISITING PROFESSOR KULEUVEN

Edward M.L. Peters, Ph.D. is the Chief Executive Officer of OpenConnect, Dallas, Texas.  As CEO, he sets the strategic direction of OpenConnect and oversees worldwide operations. He is the author of numerous publications ranging from scholarly peer-review journals to The Hill Congressional Newspaper and the Financial Times. He is also the author of The Paid-for Option, Using Process Intelligence to Close the Healthcare Knowledge Gap. In it he makes the bold statement that healthcare reform could pay for itself by applying innovation, technology and evidence-based measures to control healthcare costs.

A seasoned technology executive, he has been responsible for guiding several organizations to market leadership positions and creating value for shareholders. He led the LBO (with Golden Gate Capital) of DataDirect Technologies (spin-off from MERANT) and its subsequent sale to Progress Software (PRGS). He has also held senior executive positions with Progress Software, Cerebellum Software and INTERSOLV, where he led the data connectivity business unit to become the leading ISV in the data access middleware market.

A recognized business leader, Dr. Peters is Chairman of the Computer and Communication Industry Association, Washington D.C.  He has also received numerous awards recognizing his leadership including the 2004 Maryland Technology Council, Entrepreneur of the Year, IBM/GUIDE International President's Award, the R/A/D Award for Excellence in Repository-Based Application Development and a Lehigh University Williams Prize. He was also an Ernst & Young Entrepreneur of the Year Award Finalist in 2003, 2004 and 2010.

Dr. Peters holds a Bachelor of Arts in government and a Master of Science in industrial engineering from Lehigh University, and a Ph.D. in applied economics from the University of Amsterdam, The Netherlands, the Stanford University Graduate School of Business Executive Program for Growing Companies and is a graduate of the Entrepreneurial Management Program at Carnegie-Mellon University.

KEYNOTE TALK TITLE:  The End of Economics as We Know It:  How service bundles and the discovery of values leaks and imperfections will change the economic landscape.

ABSTRACT:  Services, and especially ICT-based services, are commanding an ever increasing share of the GDP of OECD Nations.  This conceptual shift from tangible goods to intangible services, coupled with exponentially increasing data, is moving beyond the capabilities of industrial-era economic measurement and management techniques, which creates a knowledge gap in our understanding of the laws of economics.  This emerging environment requires new techniques to understand the creation and loss of value as it occurs in the processes themselves, as well as, its effect on the creation of sustainable rents.  This talk will introduce new techniques for both data and process mining.